About Kindred Pet

Partnering with businesses to create a first-class pet care experience

About Kindred Pet Services

Kindred is a network of premium pet care resorts built for owners who believe their pets deserve more. We acquire and operate established boarding, daycare, and grooming businesses — preserving what works, investing in what can be better, and holding every location to a single, uncompromising standard of care.

What Makes Us Different

We’ve sat where you’re sitting. Kindred was built by operators who started on the floor — cleaning kennels, answering phones, building something from nothing. That experience shapes every acquisition we make and every partnership we enter. We don’t just protect your legacy. We understand why it matters.

Our mission

Purpose & Promise

We’re built to honor what you’ve created and carry it forward. That means protecting your team, preserving your reputation, and giving your business the infrastructure to grow — without losing what made it great.

A Higher Standard of Care

Every resort in the Kindred network is held to the same standard: exceptional care for every pet, every stay. We invest in the people, the training, and the systems that make that promise real — consistently, across every location.

Kindness Without Exception

Kindness isn’t a value we post on the wall. It’s the lens through which we hire, train, and operate. Every pet parent interaction, every overnight stay, every touchpoint in our network reflects it — because exceptional care can’t exist without it.

Our values
Integrity first
Gain people’s trust by doing what you say you’re going to do and follow through. We are all responsible for our actions. Hold yourself accountable. Do the right thing in every decision you make, even when no one’s looking. When you start something, finish it. Don’t make excuses.
Operate with excellence
Act in the best interest of our guests and clients. Listen and work hard to see the world from the client’s perspective. Learn their challenges and frustrations. Admit mistakes and spend extra time to get it ‘right’. Go above and beyond the client’s expectations.
Tails First
At Kindred, every pet is someone's family. We treat each one like our own — with the kindness, attention, and advocacy they deserve from the moment they arrive. Our teams are trained to be the voice of every guest, communicating proactively and caring personally so every pet in our network feels exactly where they should be: at home.
Five-star standards
Take pride in the quality and cleanliness of our resorts. Always ask yourself, “Is this as clean as it could be?” Every aspect of each resort makes a statement. Make sure it’s a statement of excellence.
Build together
Say what you mean, and be willing to ask questions and share ideas. Raise issues promptly, even if they may cause conflict, in order to promote learning and build trust. Learn to think from others’ perspectives. Don’t be afraid to ask for help.
Trust in action
Speak honestly and respectfully. Treat people like you want to be treated and show them you care. Be kind and recognize people both for what they do and for who they are.
Offering more everyday
We are all a work in progress. Be a lifetime learner and challenge yourself to move outside your comfort zone. Learn something new every day. Be open to feedback for personal growth. Treat mistakes as learning opportunities and make a change for the better.
Partnership mindset
This company is a family and we want you to be part of it. Treat each other as family and work as a team to create success. Lend a hand if someone needs it. Give people the benefit of the doubt. Don’t engage in negativity, especially when facing challenges. Always show compassion, whether it’s a kind word during a stressful time or a friendly smile each morning. Make someone laugh at least once a day.
Safety is our priority
Look around you for potential hazards and people or guests in dangerous situations. Identify them. If you see something out of place, take care of it. Make others aware of it. Correct it. Make sure everyone goes home happy and healthy.
We love each and every pet
Recognize and celebrate each other’s hard work and dedication. Acknowledge one another for doing things right, not just when they are doing things wrong. Be appreciative when people do their part to help the team. Say “Thank You”.
Resort, not a kennel
Take pride in being a team member and wearing our uniform. We all play a part in building our reputation. Consider how your actions positively and negatively affect our image and act in a way that we can all be proud of.
Full-service care
Seek to understand and solve problems proactively. Ask questions and investigate further, even when something seems obvious. Change promotes a successful workplace. The more open we are to change, the stronger our team will become.

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